Wazeer Ali, Sana Riaz, Ali Raza, Muhammad Rizwan, Jawad Hussain, and Sabeen Fatima. “Service Sphere: Citizen Service and Complaint Management System”. International Journal of Innovations in Science & Technology 7, no. 10 (November 26, 2025): 33–43. Accessed June 10, 2026. https://journal.50sea.com/index.php/IJIST/article/view/1709.