Online Fee Management System for Student Records and Administrative Coordination

Roheen Qamar; Arsalan Samo; Muskan

Authors

Roheen Qamar Department of Information Technology, Quaid-e-Awam University of Engineering, Science and Technology, Nawabshah, Pakistan
Arsalan Samo Department of Information Technology, Quaid-e-Awam University of Engineering, Science and Technology, Nawabshah, Pakistan
Muskan Department of Information Technology, Quaid-e-Awam University of Engineering, Science and Technology, Nawabshah, Pakistan

Keywords:

Online Fee Management System, Student Record Management, Administrative Coordination, Online Payment Portal, Dashboard Interface, Administrative Automation

Abstract

In the digital age, educational institutions require efficient and transparent administrative systems. The Online Fee Management System for Student Records and Administrative Coordination is a web-based platform designed to automate fee record management and centralize student data. This system aims to minimize administrative workload, reduce errors, and improve communication among stakeholders. It features secure online payments, real-time record tracking, and comprehensive reporting tools. The system’s performance was evaluated through usability testing with 50 users, achieving a user satisfaction score of 4.5 out of 5 and processing an average of 200 transactions daily with 99.8% accuracy. The results demonstrate significant improvements in operational efficiency and error reduction, validating the system’s effectiveness in educational environments. This system aims to minimize administrative workload, reduce errors, and improve communication by providing a user-friendly platform for payments, record tracking, and reporting. Key features include data-driven reporting, secure payment options, and seamless inter-departmental communication, ultimately enhancing operational efficiency and user experience for all stakeholders in the educational environment.

References

“Fee Management System for Educational Institutions - eGenius.” Accessed: Feb. 07, 2026. [Online]. Available: https://egenius.in/blogs/fee-management-system-for-educational-institutions/

Patel, V., Shah, S, “Automating Fee Collection: A Case Study on Fee Management in Universities,” J. Educ. Technol., vol. 12, no. 3, pp. 210–215, 2021.

M. N. Habib, W. Jamal, U. Khalil, and Z. Khan, “Transforming universities in interactive digital platform: case of city university of science and information technology,” Educ. Inf. Technol., vol. 26, no. 1, pp. 517–541, Jan. 2021, doi: 10.1007/s10639-020-10237-w.

Jinhua Liu, Caiping Wang, Yanhua Wu, “Construction and Optimization of Higher Education Management System Based on Internet Video Online Technology,” Sci. Program., 2021, [Online]. Available: https://onlinelibrary.wiley.com/doi/full/10.1155/2021/5520662

K. Çelik and A. Ayaz, “Validation of the Delone and McLean information systems success model: a study on student information system,” Educ. Inf. Technol., vol. 27, no. 4, pp. 4709–4727, May 2022, doi: 10.1007/s10639-021-10798-4.

B. Mardisentosa, U. Rahardja, K. Zelina, F. P. Oganda, and M. Hardini, “Sustainable Learning Micro-Credential using Blockchain for Student Achievement Records,” 2021 6th Int. Conf. Informatics Comput. ICIC 2021, 2021, doi: 10.1109/ICIC54025.2021.9632913.

F. Shihadeh, “Online payment services and individuals’ behaviour: new evidence from the MENAP,” Int. J. Electron. Bank., vol. 2, no. 4, p. 275, 2020, doi: 10.1504/ijebank.2020.10037292.

Adrian Hudrea, Dorin Spoaller, “Digital Tools in Romanian Higher Education The Influence of the COVID-19 Pandemic on the Digitalization of Universities,” Transylvanian Rev. Adm. Sci., 2023, [Online]. Available: https://www.researchgate.net/publication/371948218_Digital_Tools_in_Romanian_Higher_Education_The_Influence_of_the_COVID-19_Pandemic_on_the_Digitalization_of_Universities

Thomais Gkrimpizi, Vassilios Peristeras, “Classification of Barriers to Digital Transformation in Higher Education Institutions: Systematic Literature Review,” Educ. Sci., vol. 13, no. 7, p. 746, 2023, [Online]. Available: https://www.mdpi.com/2227-7102/13/7/746

Afzal Badshah, Technology Bannu, “Towards Smart Education through Internet of Things: A Survey,” ACM Comput. Surv., vol. 56, no. 2, pp. 1–33, 2023, [Online]. Available: https://dl.acm.org/doi/10.1145/3610401

Andi Setiawan, Lely Ana Ferawati Ekaningsih, “Education Financing Management in the Digital Era: An Analysis of the Role of Virtual Accounts Tuition Payments in Islamic Boarding School,” Proceeding Islam. Educ. Manag. Int. Conf., vol. 1, no. 1, 2025, [Online]. Available: https://journal.stainim.ac.id/index.php/Proceeding/article/view/543

G. Krishna, R. Singh, A. Gehlot, S. V. Akram, N. Priyadarshi, and B. Twala, “Digital Technology Implementation in Battery-Management Systems for Sustainable Energy Storage: Review, Challenges, and Recommendations,” Electron., vol. 11, no. 17, Sep. 2022, doi: 10.3390/ELECTRONICS11172695.

Yuhuan Cui, Zezhong Ma, “A survey on big data-enabled innovative online education systems during the COVID-19 pandemic,” J. Innov. Knowl., vol. 8, no. 1, p. 100295, 2023, [Online]. Available: https://www.sciencedirect.com/science/article/pii/S2444569X22001305

Ali Sheraz Akram, Sagheer Abbas, “Smart Energy Management System Using Machine Learning,” Comput. Mater. Contin., vol. 78, no. 1, pp. 959–973, 2024, [Online]. Available: https://www.sciencedirect.com/org/science/article/pii/S1546221824001486

A. S. D. Martha, K. Junus, H. B. Santoso, and H. Suhartanto, “Assessing Undergraduate Students’ e-Learning Competencies: A Case Study of Higher Education Context in Indonesia,” Educ. Sci. 2021, Vol. 11, Page 189, vol. 11, no. 4, p. 189, Apr. 2021, doi: 10.3390/EDUCSCI11040189.

Jashim Khan, Jane Hemsley-Brown, “Student satisfaction: the role of expectations in mitigating the pain of paying fees,” J. Mark. High. Educ., vol. 34, no. 1, 2024, [Online]. Available: https://www.tandfonline.com/doi/full/10.1080/08841241.2021.1973646

Anas Hajar, Mehmet Karakus, “Throwing light on fee-charging tutoring during the global pandemic in Kazakhstan: implications for the future of higher education,” Asia Pacific Educ. Rev., vol. 25, pp. 313–325, 2023, [Online]. Available: https://link.springer.com/article/10.1007/s12564-023-09831-7

Mohammed Ali, Trevor Wood-Harper, Bob Wood, “Understanding the technical and social paradoxes of learning management systems usage in higher education: A sociotechnical perspective,” Syst. Res. Behav. Sci., 2023, [Online]. Available: https://onlinelibrary.wiley.com/doi/full/10.1002/sres.2945

T. T. Sulaiman, “A systematic review on factors influencing learning management system usage in Arab gulf countries,” Educ. Inf. Technol. 2023 292, vol. 29, no. 2, pp. 2503–2521, Jun. 2023, doi: 10.1007/S10639-023-11936-W.